Click & Collect



  1. Click & Collect orders can be picked up directly from either of our two stores. 
  2. Once an order has been placed this will be processed by our mail order team and delivered to the selected store. Please note, orders typically arrive within 2-3 working days of being placed. Upon completion, you will receive an e-mail confirmation when your parcel is ready to be collected from your selected store. 
  3. All items must be checked and signed for once received as Stoke City Football Club will not be held responsible for missing goods upon leaving the store. 
  4. If you wish to change your ‘Click & Collect’ location or postage option please contact us on 01782 826419 or alternatively e-mail us at [email protected]
  5. When you collect your order from the chosen location please take either of the following: E-mail Confirmation containing Payment Reference Number or Personal Identification I.e. - Driving License, Bank Card, Student Card