Delivery

  • DPD Express Delivery - £6.95 (Please allow 1-2 working days for delivery from the date of dispatch)
  • Standard Delivery- £4.95  (Please allow 3-5 working days for delivery from the date of dispatch)
  • Free P&P for Orders over £75 (UK Only) 
  • EU Special Delivery - £9.95 (Please allow up to 4-9 working days for delivery from the date of dispatch)
  • RoW Special Delivery - £17.95 (Please allow up to 10-14 working days for delivery from the date of dispatch). 
Delivery ServiceDPD ExpressStandard Parcel
Insured
Tracking
Left in a safe place
Signature Required
Notifications updates
Delivery Amendments

DPD EXPRESS DELIVERY (£6.95): Once your order has been dispatched from our department, providing you have given the appropriate information, DPD will send you an email with your tracking and delivery information. Then, on the morning of delivery you will receive a confirmation email/text message that your parcel is out for delivery and will provide you with a delivery time within an hour’s window. Please note that express delivery parcels are insured and fully trackable.

STANDARD PARCEL (£4.95): Once your order has been dispatched from our department, your parcel will be sent to the shipping address provided, via our courier who aims to deliver within 3-5 working days. When placing an order with standard delivery, please note that parcels are neither insured, nor trackable externally. Therefore, if the parcel is lost, or contents of the parcel are broken upon arrival, we can’t be held accountable.

CLICK & COLLECT:Once an order has been placed this will be processed by our mail order team. Upon completion, you will receive an e-mail confirmation when your parcel is ready to be collected from your selected store. If you wish to change your ‘Click & Collect’ location or postage option please contact us on 01782 826419 or alternatively e-mail us at scfcmailorder@stokecityfc.com.

When you collect your order from the chosen location please take either of the following:

  1. E-mail Confirmation containing Payment Reference Number.
  2. Personal Identification I.e.- Driving License, Bank Card, Student Card.
  3. All items must be checked and signed for once received as Stoke City Football Club will not be held responsible for missing goods upon leaving the store.
  4. If you wish to change your ‘Click & Collect’ location or postage option please contact us on 01782 826419 or alternatively e-mail us at scfcmailorder@stokecityfc.com
  5. When you collect your order from the chosen location please take either of the following: E-mail Confirmation containing Order Number or Personal Identification I.e. - Driving License, Bank Card, Student Card.