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Items with custom printing cannot be exchanged or refunded unless the product is faulty. Furthermore if a player changes his number at any time we cannot offer a refund or an exchange on this shirt (this does not affect your statutory rights). Please note any orders consisting of an item that requires printing may require up to an additional two days to dispatch from our warehouse.
Please allow 5-7 days extra delivery time for any personalised item.
We reserve the right to refuse to print shirts that we deem offensive or abusive. A member of customer service team will contact you to discuss your choice and, if necessary, request an alternative. Please note this may delay delivery of your shirt.
Customers should be aware that sizing may vary from previous Replica kits. Please ensure you obtain the correct size before printing as we are unable to exchange or refund after letters and/or numbers have been applied to personalise your item. We cannot accept liability for any changes to players names and numbers due to transfers or a player deciding to change number or leave the club.
Please note that the price charged for shirt printing applies to up to 12 letters and 2 Numbers, however this is dependant on the size of shirt requested as not all sizes will accommodate 12 letters. If this is the case a customer service team will contact you to discuss your choice and, if necessary, request an alternative. Please note baby and infant kits hold up to 6 letter and 2 numbers.
In order to preserve your personalisation, we advise that personalised shirts are washed inside out and without fabric conditioner at 30 degrees. Do not wash within the first 24 hours.